FAQ

What is the difference between The same odds as Bet365 and Best Tips?

The same odds as Bet365 provides 365 data summary and analysis of historical probability, while Best Tips directly provides direction of the event/match.

How to view the relevant sport event data and tips?

You can purchase related packages to view after sign up for an account.

What should I do if the game/match data is abnormal?

Please refresh the webpage or clear the browser cache first, then reopen that page. If the problem persist, please contact customer service.

What should I do in case of network abnormality?

First, check whether the mobile network is abnormal. If the mobile network is normal, exit from the browser then reopen and enter the website. If the problem persists, please contact customer service.

What should I do if I cannot sign up successfully?

Check whether the email account is filled in correctly, if it confirmed that it is correct, then exit the sign up page and operate again. If the problem persists, please contact customer service.

After clicking on the “top” button, matches/events can not be topped, how should I do?

First, check whether the mobile network is abnormal. If the mobile network is normal, exit from the browser then reopen and enter the website. If the problem persists, please contact customer service.

What should I do if I have purchased relevant tips package, but can’t view it normally?

Check if it is purchased under the same account, or exit from that page then reopen to view. If the problem persists, please contact customer service.

What should I do if there is a lack of record or a mistake in the recent record, head to head history of the match?

First check if half-time match statistics is selected, or exit from that page, then reopen to view. If the problem persists, please contact customer service.

What should I do if there is failure prompt when logging in to the account?

First check if half-time match statistics is selected, or exit from that page, then reopen to view. If the problem persists, please contact customer service.

What should I do if there is failure prompt when logging in to the account?

Check whether the email account is filled in correctly, if it confirmed that it is correct, then exit from the page and operate again. If the problem persists, please contact customer service.

What should I do if I fail to recharge during the recharge process?

Check whether the credit card is unable to pay, or whether the credit card limit is insufficient, or switch the credit card and then try to recharge again. If the credit card is normal, please contact customer service.